Our primary concern is the safety and well being of our team and community. It is our responsibility to ensure that the safety our team and valued customers is top priority during these unprecedented times.
To help flatten the curve, some of our team members will be working remotely while we continue to provide you the service and care you deserve.
Please note we are open by appointment only. You can book an appointment online at http://booking.heys.ca Due to COVID-19 social distancing rules, we can only allow one customer at a time at the reception desk, and customers must wear a mask when entering the building.
If you have any questions or concerns, we are here to help.
Are you open to the public?
We are open by appointment only for service requests. To book an appointment, please visit http://booking.heys.ca
Can I still place an order from the shop.heys.ca?
Yes, our website is still in operation and orders will be accepted upon submission
When will my order ship?
Orders will ship within 1 business day
Can I cancel my order?
Yes, you can cancel your order. Please reach out to our customer service team at Shop.CA@heys.com and reference the order number you wish to cancel.