Our primary concern is the safety and well being of our team and community. It is our responsibility to ensure that the safety our team and valued customers is top priority during these unprecedented times.
To help flatten the curve, our company chose to be part of the #StayHome campaign. This means that our employees will be working remotely and will continue to provide you—our loyal customers, the service and care you deserve.
If you have any questions or concerns, we are here to help.
Are you open to the public?
Due to COVID-19 social distancing rules, we are unable to welcome customers into our facility. However, we are accepting curbside repair pick-up and drop off by appointments only.
*To book an appointment, please visit http://booking.heys.ca
Can I still place an order from the shop.heys.ca?
Yes, our website is still in operation and orders will be accepted upon submission
When will my order ship?
Orders will ship within 1 business day
Can I cancel my order?
Yes, you can cancel your order. Please reach out to our customer service team at Shop.CA@heys.com and reference the order number you wish to cancel.